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Galaxy Motel – Budget Shelter or Cautionary Stay in Brantford, Ontario?
📍 Address: 950 Colborne St, Brantford, ON N3S 3T5, Canada
🏨 Type: Long-stay budget motel
💰 Ideal for: Emergency stays, low-income housing, pet owners
⚠️ Not recommended for: Families with children, long-term comfort seekers, safety-conscious travelers
🛌 What You Might Get: Affordable Shelter in Tough Times
Located in Brantford, Ontario, Galaxy Motel (formerly known as Twin Gates Motel) presents itself as an affordable stay option during moments when choices are limited. Some guests—especially those going through transitions or emergencies—have found it to be a safe harbor. The environment is described by some as friendly, peaceful, and supportive, particularly for solo travelers or parents in temporary housing situations.
“It’s been a great experience during a low time. Everyone here has been amazing with my daughter and me.”
— Guest Review
🤝 A Community Vibe… With a Catch
One thing that stands out in reviews is the sense of community among long-term residents. Many describe the staff—including names like Dwayne, Andy, Rod, Lisa, and Donnie—as kind, helpful, and approachable. This level of personal connection is rare in typical motels.
“They treat you like family. Rod and Lisa know everything about the area and are always ready to help.”
— Guest Review
However, this welcoming environment is not universal. Reports of drug activity, safety concerns, and property crime from other reviewers suggest that your experience may heavily depend on your room location and neighbors.
🧼 Cleanliness & Comfort: Inconsistent at Best
While a few guests claim the rooms are clean, cozy, and livable, many others have detailed alarming issues, including:
- Cracked bathroom floors
- Visible mildew and mold
- Unusable mattresses
- No working TVs or Wi-Fi
- Windows that don’t lock
- Pests, including bed bugs
“Bathroom floor caving in, cable never worked, and the smell of mildew is unbearable.”
— Long-term guest
“TV didn’t work, mattress had springs sticking out, and I didn’t get my refund.”
— Guest Review
🛠️ Maintenance & Management: Mixed Reviews
The owner and management receive both praise and criticism. Some guests mention quick responses to issues, while others say the management is dismissive and unwilling to make essential repairs.
“Owner told me if I didn’t like it, I could leave. And I’ve been dealing with water damage for months.”
— Guest Review
“Larry is quick to help. Very responsive.”
— Guest Review
🐾 Pet-Friendly and Inclusive of All Walks of Life
Pets are welcome, which is a major plus for some travelers. Several reviews mention that residents come from “all walks of life” and that the environment is inclusive and nonjudgmental.
“You meet kind people, and you can have your pets with you. Very peaceful if you’re in the right mindset.”
— Guest Review
🧾 Final Verdict: Is Galaxy Motel Right for You?
Galaxy Motel may offer a temporary roof over your head when options are few—but don’t expect hotel-level standards. It’s not a vacation spot or a family getaway, but rather a last-resort housing solution that, for some, turns into a unique community—and for others, a nightmare.
✅ Pros:
- Affordable rates
- Friendly long-term residents
- Pet-friendly
- Central air and heat
❌ Cons:
- Poor maintenance
- Safety concerns (break-ins, drugs)
- Unsanitary conditions
- No amenities or reliable Wi-Fi
- No refunds in many cases
💡 Pro Tip: If you’re only looking for a bed and some warmth for the night, and know how to navigate less-than-ideal surroundings, Galaxy Motel can work. Otherwise, it’s best to look elsewhere.
🛑 Safety note: Solo travelers and families should proceed with caution, especially at night. Always view the room before paying and ask about refund policies in writing.